Your Name (required) Your Email (required) Subject Speak to a board-certified doctor over the phone anytime for free or talk to our member services team whenever you have questions about your plan. Oscar retroactively terminated our insurance coverage, leaving us with ~$1500 for a mammogram that we verified were covered at the time of service. This is a multi-location business.Need to find a different location? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 5921 S Gessner Rd, Houston, TX 77036. We think health insurance should be simple, smart, intuitive, and friendly. Oscar is a new kind of health insurance company. But due to the offering of healthcare insurance through my employer (effective 1/*/2020), I canceled my ***** plan first week of Jan 2020. Oscar has stonewalled me on this issue and just says, 'You were not covered". The Oscar Provider portal is a one-stop, self-service shop that makes managing claims, payments, and patient information fast and simple. We use technology to guide you to better care, keep track of your medical history in a personalized timeline, and help you find the best doctors in your area. BBB Business Profiles are subject to change at any time. We use technology to guide you to better care, keep track of your medical history in a personalized timeline, and help you find the best doctors in your area. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It's like having a doctor in the family. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Oscar is a new kind of health insurance company. Through the Texas healthcare exchange, I signed up for *****'s insurance plan on December **, 2019. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Some of the sources of information BBB relies on are temporarily unavailable. I received confirmation from ************** that my cancellation went through (both electronically and physically, as I called in to confirm). BBB reports on known marketplace practices. Our plans give you coverage from head to toe, along with great benefits to keep you healthy and save you money. How BBB Processes Complaints and Reviews. This was something routine that I would never have done if I were uninsured. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Oscar Insurance Company of Texas. New York, NY 10012 . I also called ***** Concierge services twice and confirmed that my cancellation. BBB remains operational and focused on serving our business community. HiOscar.com . Location of This Business295 Lafayette St Fl 6, New York, NY 10012-2722, Need to file a complaint? I am surprised this is allowed- to verify coverage on a certain date and then, on a later date, to retroactively remove coverage. BBB remains operational and focused on serving our business community. And it’s easy to … Get a Quote. My husband called to terminate 1/8 to move to a different insurance provider. The company's plans are more expensive when compared to competitor policies and are limited to a small number or states and counties. They retroactively terminated to the end of the prior month, therefore making the covered services 1/4, NOT COVERED. As a matter of policy, BBB does not endorse any product, service or business. We think health insurance should be simple, smart, intuitive, and friendly. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. We’ll guide you through the process. Oscar is a new kind of health insurance company. Oscar Insurance Corp. 295 Lafayette St., 6th Floor . Service date was 1/4. Service date was 1/4. To this date, I never receive the refund and it has been 9 months. We think health insurance should be simple, smart, intuitive, and friendly. Customer Reviews are not used in the calculation of BBB Rating. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please check out resources available to you at BBB.org/coronavirus. BBB is here to help. BBB information and Business Profiles reflect the most current information available to us. Call our Provider Services Team at 855-672-2755 or fill out our contact form BBB Business Profiles generally cover a three-year reporting period. Oscar retroactively terminated our insurance coverage, leaving us with ~$1500 for a mammogram that we verified were covered at the time of service. Questions? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was informed that a refund for the $356.23 premium I paid (the Jan 2020 premium under ***** Health which I prepaid via my ACH). Oscar Health Insurance is a startup that provides individual and business health insurance policies. Read more.