You can redeem your PNR on any date between April 15, 2020, and April 15, 2021. Lady Gaga’s Exotic Make-Up Look Marked By Three Eye Shadow Colours Is Striking! Vistara informed customers via its Twitter handle that it would get in touch with its customers who have booked tickets for travel till 3 May and they will be able to reschedule their bookings to a future date up to 31 December 2020. It is not clear if you can still opt for a cash refund or only a credit shell here on for flights cancelled by GoAir, but perhaps it would have been a better idea to give airline initiated cancellations a choice amongst the both. To check one's credit shell balance, one can check the "Edit bookings" section on. The credit shell amount may be adjusted by the Passenger for any future booking on GoAir provided atleast one of the Passenger booked in the original PNR (Credit Shell PNR) should be traveling in the new PNR or is refundable on request. I am unable to use the credit shell option, neither have I got the refund amount. These airlines have informed travellers via their Twitter handles on what can be done about cancellation of flight bookings for travel between 15 April and 3 May. Amendment Policy: You can reschedule your bookings on the airline chat box, without any date-change charges, on the same route, for travel between 25 th March 2020 and 17 th May 2020. This is almost a scam and they would get away with it too. See our Privacy Policy, 100,000 Membership Rewards / INR 45,000 Taj Vouchers on signup; 10,000 Bonus MR on minimum spend, Free to Signup; 1000 Membership Rewards bonus monthly on 4 txns of INR 1,000; Bonus 2,000 MR and INR 500 Amazon Voucher, 10,000 PremierMiles on Signup; INR 1,000 Amazon voucher on INR 5,000 spend. Click on the Menu icon of the browser, it opens up a list of options. Please enter an amount in the box below and click on the button to pay; you can use Netbanking, Debit/Credit Cards, UPI, QR codes, or any Wallet to pay. What do you make of the new cancellation policy of GoAir? Customers of the airline will have to use this credit shell for travel will 28 February 2021 and for the same passenger (in whose name the booking was made). You may choose your travel date as per your convenience. Presently, this is the case with rescheduling with Spicejet (INR 250 per passenger per segment). GoAir is allowing passengers with cancelled bookings for travel between 19 March to 3 May 2020 (both days inclusive) to use their paid fare to travel with the airline up to 3 May 2021. I booked a flight ticket for my family with spicejet, the travel date is supposed to be in july 5 but due to covid situation the flight is cancelled by spicejet and informed us that the flight is cancelled and the amount is saved with them as credit shell and we must travel within march 31, 2021. (Important: to receive confirmation and details of your transaction, please enter a valid email address in the pop-up form that will appear after you click the ‘Pay Now’ button. Additionally, each one of them has a different policy on how they are treating this situation. While this method is something I have been shouting on the rooftops from for airlines to implement in India, GoAir says the same process will also be followed if a flight is cancelled from their end here on as well till April 15. They cancelled a flight on the 20th of March and didn’t even offer to accomodate on any other flight. Please pay an amount you are comfortable with; an amount you believe is the fair price for the content you have consumed. However, unlike the Indian Railways, which will be offering a full refund to its passenger on cancelled trains, airlines run by private players will not be making cash refund to its customers against cancelled flights. It can be used for travel only by those customers who were booked in the original PNR. As you would have yourself experienced, it is hell out there if you are trying to reach an airline or a travel portal for a reschedule or cancellation these days. The re-scheduling is applicable on bookings made through a travel agent or OTA as well. We know the going has been tough and you need to be grounded at the moment to stay safe and do your bit in stopping the spread. Having said that, I am still impressed that GoAir was the first to bite to my suggestion, rather than one of the other bigger players. This error message is only visible to WordPress admins, Vistara will ground all international operations through March 31, 2020, American Express Membership Rewards Credit Card.