Then right click and select "Pin to Start Menu". Click Fix, wait for about one minute and then restart your device. (If a warning window appears, click " Yes ".) When done, click " OK ". Confirm if the Office icons are shown correctly in Windows Start. Blank or missing Word icons may occur due to multiple reasons such as deleting the Office installer folder which contains the Office icons, or installing multiple versions of Office in a computer. Click Restore my Shortcuts while Repairing. Using Microsoft Office Tools to Restore Missing Icons. Here are the steps I used to fix the issue: First, press CTRL +D to bookmark this page as you will be rebooting the machine (possibly a few times) in order to... Save your work and close ALL programs, as the script will reboot your machine automatically. Clearing the Icon Cache Another way to fix the Microsoft Office icons is to approach Office Tools and open Microsoft Office Picture Manager. Office icons are blank after installing Office from the Microsoft Store. The reason that you're losing icons when the battery on CMOS dies and when you freeze PCs is because the icons have a cached "life". EXCEL.EXE, MSACCESS.EXE, MSPUB.EXE, OUTLOOK.EXE, POWERPNT.EXE, WINWORD.EXE, etc.) Find Microsoft Office Desktop Apps in the app list, select it and click on Advanced options. Click the Help option leading you to Detect and Repair in the drop-down menu. The date in CMOS is wrong so the cached icons aren't in date and the frozen icons are far enough out of date that they need to be refreshed - if you freeze the machine before the whole system has a chance to start up and refresh the icons then they'll go out of date. Open Windows … Since this error is related to app icons, I would recommend updating apps to see if that resolves the missing or blank icons error. … Right click on each program icon individually and unpin from BOTH your Taskbar and/or Start Menu. (e.g. Finally, right click on " IconCache.db " and then click " Delete ". It can also happen due to incorrect ProgId (e.g., docx_auto_file) or file association settings for Word documents. Open the Windows Start menu and click Settings > Apps. Now click the " Start " button and then type %UserProfile%\Appdata\Local . That will restore your Office icons smoothly and quickly. Once done, press the Enter key on the keyboard.