Synchronize your Windows 8 computer to the type of keyboard you are using. If the device has a power switch, confirm the switch is set to, If the device still does not work as expected, go to, {{#each this}}
The problem of USB keyboard not working in Windows 10 could be due to the presence of multiple keyboard devices being installed on your computer. Disable Filter Keys and return to the default keyboard behavior. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. HP can identify most HP products and recommend possible solutions. Wireless Keyboard and Mouse Troubleshooting. HP's Virtual Agent can help troubleshoot issues with your PC or printer. I am able to use the internet with my old keyboard ( + USB connection) but the new HP keyboard does not seem to be doing anything although the mouse is … Audio or sound issues? If your notebook has a removeable battery, remove the battery. The problem is isolated to Windows 10. Restart your computer and see if the USB Keyboard is now working. The Virtual Agent is currently unavailable. To avoid damaging the pad under the key, insert the butter knife only 1/8 inch under the edge of the key. Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware. Make sure your default language is correct. This page requires Javascript. Plug the USB receiver out from the original port, then plug it into another USB port. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Your session on HP Customer Support has timed out. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. Tags: keyboard. HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. Try our automated HP Audio check! {{#if (eq ../this.length 3)}}. How does HP install software and gather data? If pressing a key once types two or more characters, adjust the key repeat delay. Uninstall Unnecessary Keyboard Devices. The keyboard should no longer beep when you type. If restarting doesn’t work you try the second method. HP can identify most HP products and recommend possible solutions. -, Include keywords along with product name. Use a swab with alcohol to clean the key and its slot in the keyboard. HP PCs - Wireless Keyboard and Mouse Connection Issues This document is for HP PCs using a wireless keyboard and/or mouse with a USB receiver. Javascript is disabled in this browser. Fix and resolve Windows 10 update issue on HP Computer or Printer. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". It's not uncommon for a program or operating system to cause problems with a keyboard that prevents some of the keys from working. The ports on the … Simply clicking this button while pressing the Fn button located at the bottom row of your keyboard will leave you with keyboard lighting operational magic. If the computer sometimes beeps while you are typing, Toggle Keys or Sticky Keys is active. See your browser's documentation for specific instructions. Service or replace the integrated keyboard in the notebook. Noticed that others are having the same issue. Repeat these steps and. HP A705w Desktop Wired Keyboard Not Working. Audio or sound issues? Finding your Product Number. Insert a butter knife under one edge of the key and gently pry up on the top and bottom edge. If your HP notebook computer has a backlit keyboard, take a look at the top bar of your keyboard and locate the F5 button. {{#if (eq ../this.length 3)}}. If a wireless mouse or keyboard does not respond, check for connection and power issues. Please wait while we gather your contact options. If the notebook is still under warranty, contact HP to have the computer serviced before removing a key. 2. If the wrong characters appear when you are typing, or you are trying to use a different keyboard, synchronize Windows to the keyboard language or layout you are using. Examples: "ENVY 4500 paper jam", "EliteBook 840 G3 bios update". Please try again shortly. Hi, I reinstalled XP in my system and everything was fine. Please try again shortly. The mouse and the keyboard both work fine when I boot the laptop into HP QuickWeb. We apologize for this inconvenience and are addressing the issue. To avoid potential software damage, immediately replace keyboards damaged by liquid spills. I turned on the system today a few days later and the mouse wouldn't work, neither would the keyboard. Turn off the notebook, and then disconnect the AC adapter. Modify your browser's settings to allow Javascript to execute. Select the desired keyboard layout from the list, and then click, Switch keyboard layouts by searching for and opening. You plug the dongle into a USB port of the computer, which allows the wireless keyboard and computer to communicate with one another. desktop. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. {{#each this}}
Learn more, Finding your Serial Number A [software component] will damage your computer message displays when printing or while installing - Click Here. After pressing a key, there is a short delay before the character displays on the screen. See your browser's documentation for specific instructions. A USB hub might not provide enough power for your device to connect properly. Bluetooth devices are not currently supported. HP Customer Support - Software and Driver Downloads. If the default language is incorrect, click, Click the default language, and then click. If your keyboard is not working, try the following steps: If the Startup Menu screen does not open, the integrated keyboard hardware is not working. This page requires Javascript. Reinstall Keyboard Driver. Some features of the tool may not be available at this time. If you are experiencing issues with Bluetooth input devices, go to, Locate the USB receiver for the device, and then make sure it is connected directly into a USB port. system. Hi, my computer is the HP24-E030NA. Before beginning to any fix it is recommended to restart your computer as many problems (Hardware or Software) can be fixed instantly through a restart. The Virtual Agent is currently unavailable. For more information about using the HP PC Hardware Diagnostics for Windows, go to. A [software component] will damage your computer message displays when printing or while installing - Click Here. Select the keyboard you want to use, and then click, If your new keyboard works correctly and you do not want to use the other keyboard, remove it. Try our automated HP Audio check! -, Include keywords along with product name. Restart your Laptop. Make sure the Filter Keys option is disabled. Finding your Product Number. Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue. © Copyright 2020 HP Development Company, L.P. Driver-Keyboard, Mouse, and Input Devices, Additional date, time, & regional settings. Your session on HP Customer Support has timed out. The Filter Keys function might be activated. Modify your browser's settings to allow Javascript to execute. Replace the key by snapping it back into place. How does HP install software and gather data? mouse. Javascript is disabled in this browser. If pressing any of the function keys does nothing while the rest of the keys are working properly, you need to replace the function key driver. Learn more, Finding your Serial Number Fix and resolve Windows 10 update issue on HP Computer or Printer. Please wait while we gather your contact options. If a wireless mouse or keyboard does not respond, check for connection and power issues. 4. Use this information to troubleshoot common keyboard problems on notebook computers.