The facility is clean and well-maintained. The staff is very professional, especially the maintenance team. Wish I could entertain more than 2 guests at a time, wish rude people in the business center wouldn't be so territorial.Wish I could entertain more than 2 guests at a time, wish rude people in the business center wouldn't be so territorial. Water pressure is horrendous. Hi, we are so pleased you enjoyed your visit to Acklen Apartments! The pool, gym, and sky lounge are all amazing and super clean. Quiet and accomodating, lovely roof deck- wish the fire pit worked more often:) There are more fees than anticipated- I like the new package pick up system. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade. We welcome the opportunity to try and turn your experience around. We appreciate you taking the time to share your favorable comments! Email me listings and apartment related info. Never had a bad experience so far. The safety element is therefore often lacking. Please don't hesitate to reach out if there's anything additional we can do for you. The staff at the leasing office has been incredibly helpful in getting us situated, especially since the entire process was handled remotely. However, the noise levels can get a little out of control and it seems to take a small act of God to adequately address tenants who are excessively loud. When it comes to location, this is the best price for a studio. Property Manager at Acklen West End, responded to this review: Thank you for taking the time to share such encouraging feedback with us today! I have loved living in this community! Do not get tricked into a half wall if you plan to use second bedroom in the B floorplan. I just moved in recently, but everything has been wonderful so far. We love it when residents tell us that Acklen West End is a great community! The floors were scratched very badly upon move in, which I noted on the move in paper. ), very quick response for maintenance issues. Your feedback helps us provide great service, so thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Acklen West End. Explore our brighter, bigger and better Acklen West End Apartments located in Nashville, Tennessee. For what is advertised, as a new build with great amenities, there have just been too many issues to even bother listing. Our studio, one, and two-bedroom apartment homes boast striking interiors with stainless appliances, open floorplans, and 10’ ceilings … The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community. There is alway plenty of parking. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. Comfortable and pleasant experience. The extensive amenities make it a wonderful place to live. We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Security gates are always open, which is good because the remotes to the gates don't work, Hi, we regret to hear that you had this experience with us. Prices and availability subject to change without notice. Very happy to be living here! She did this on a Saturday!!!! Front office staff leaves something to be desired, but you can manage mostly without them due to the user-friendly online platform. I must say I love it where management has done a great job at dealing with neighbors who have caused a ruckus. This rental is accepting applications through Apartments.com. You can hear everyone in the adjacent apartments from the paper thin walls. Thank you for the kind words about our amazing staff! Within the West End, there are two universities: Lipscomb University and Belmont University. They keep saying they will follow up, but never do. Additionally, the garage gates are constantly broken and left open. I love everything about this apartment. Had to move in very last minute due to problems with the apartment complex we were meant to move into.